How to cancel Wix

Steps

1. 1

   Go to Premium Subscriptions

   Sign in to your Wix account and navigate to Premium Subscriptions. You can find this under your account menu.

2. 2

   Select More Actions next to your plan

   Locate the plan you want to cancel and click the 'More Actions' icon next to it.

3. 3

   Click Cancel Plan

   Select 'Cancel Plan' from the menu that appears.

4. 4

   Confirm cancellation

   Click 'Cancel Now' to confirm. Your plan remains active through the end of the current billing period.

Things to know

• First purchases are covered by a 14-day money-back guarantee — canceling within 14 days of an initial purchase ends your plan immediately and issues a full refund. This does not apply to renewals.
• After your plan ends, your site reverts to a free Wix URL (siteprefix.wixsite.com/siteaddress) and Wix ads reappear. Your content is not deleted.
• Domain and business email subscriptions are billed separately and must be canceled independently.
• Wix plans can renew up to 3 weeks before the expiration date — cancel early if you want to avoid the next charge.

Frequently asked questions

What happens to my website when I cancel Wix Premium?

Your website stays live through the end of your paid period. After that, your site's address reverts to the free Wix URL format (siteprefix.wixsite.com/siteaddress), Wix ads reappear, and Premium features are removed. Your content and pages are not deleted.

Can I get a refund when I cancel Wix?

Wix offers a 14-day money-back guarantee for initial plan purchases. Canceling within 14 days of a first purchase ends your plan immediately and refunds the full amount. Renewals are not eligible for this guarantee.

Does canceling Wix also cancel my domain or email?

No. Wix domain registrations and business email plans are billed separately from your Premium plan. You will need to cancel those independently if you no longer want them.