Refund Policy

Last updated: April 20, 2026

We want you to feel confident paying for Subblink. If it turns out not to be the right fit, getting your money back is simple — no hoops, no fine print, no awkward phone calls.

This Refund Policy applies to all paid subscriptions purchased through subblink.co and processed by our payment provider, Stripe. It should be read alongside our Terms of Service and Privacy Policy.

1. 14-Day Money-Back Guarantee

Every paid plan — Solo and Growth — comes with a 14-day money-back guarantee. The window begins on the date of your first charge for that plan.

If you decide within those 14 days that Subblink isn’t for you, email us and we will issue a full refund — no questions asked. You don’t need to give a reason, and we won’t try to talk you out of it.

Refunds are returned to the original payment method on file. Depending on your bank or card issuer, it may take a billing cycle for the credit to appear on your statement.

2. Monthly Plans

Monthly subscriptions can be cancelled at any time from Settings → Billing in your Subblink dashboard. When you cancel a monthly plan:

• You retain access to your paid plan’s features for the remainder of the current billing period.
• No further charges will be applied to your payment method.
• At the end of the period, your account automatically transitions to the Free plan.

Monthly charges that fall outside the 14-day money-back window are not refundable. Because you can cancel at any time without penalty and continue using paid features through the period you have already paid for, each monthly charge is considered fully earned at the close of the 14-day guarantee window.

If something has gone wrong — a duplicate charge, a charge after you thought you had cancelled, or anything else unexpected — contact us at support@subblink.co. We will always try to make it right.

3. Annual Plans

Annual subscriptions follow the same 14-day money-back guarantee, with an additional prorated refund option after that:

How Prorated Refunds Are Calculated

The prorated amount is based on the number of full calendar months remaining in your annual billing period, calculated at one-twelfth of the annual plan price per month.

Example. You subscribe to the Growth plan at $290/year. Four months later, you request cancellation — so eight full months remain in your term. Your prorated refund would be:

8 remaining months × ($290 ÷ 12 months) = 8 × $24.17 ≈ $193.33

The same calculation applies to the Solo annual plan at $90/year (one-twelfth = $7.50 per remaining month).

Prorated refunds are returned to your original payment method.

4. Your Data Belongs to You

Paying or not paying should never be a reason to lose your records. When you cancel, downgrade, or receive a refund:

• Account preserved. Your account transitions to the Free plan. All subscription records, settings, alert preferences, and history remain intact.
• Free plan access. You can keep using the Free plan (up to 5 tracked subscriptions) at no cost, for as long as you like.
• Export anytime, on any plan. You can export your subscription data to CSV from your Subblink dashboard. If CSV export is ever plan-gated in the product interface, you may still exercise your right to data portability on any plan — including Free — by emailing privacy@subblink.co. This right applies to all users regardless of plan tier, in line with Article 20 of the GDPR.
• Re-upgrade seamlessly. If you decide to upgrade again later, your data will be exactly where you left it.
• Full deletion available. If you prefer to remove everything, you can delete your account from Settings → Account. Account deletion is permanent and irreversible — data is purged from production systems immediately, with residual copies in encrypted backups overwritten within 90 days.

For full details on retention and deletion, see our Privacy Policy.

5. Plan Downgrades

If you move from a higher-tier plan to a lower-tier plan — for example, Growth → Solo or Solo → Free — the following applies:

• The downgrade takes effect at the end of your current billing period. You keep full access to your current plan’s features until then.
• Downgrades do not trigger automatic refunds. You simply begin paying the lower rate (or nothing, for the Free plan) starting with your next billing cycle.
• If the lower plan has a subscription tracking limit below the number you currently track, your existing records are preserved, but you will need to bring your active tracked subscriptions within the new plan’s limit before adding new ones. Nothing is auto-deleted.

If you want a refund on the current period rather than simply downgrading at the end, email support@subblink.co and we will review case-by-case in good faith.

6. How to Request a Refund

Requesting a refund takes less than a minute:

1. Send an email to support@subblink.co from the address associated with your Subblink account.
2. Include a brief note — even just “I’d like a refund” is enough. You don’t need to justify the decision.
3. We handle the rest. We aim to acknowledge refund requests within 2 business days and to process approved refunds within 5–7 business days of approval.

You can also cancel your subscription directly from Settings → Billing at any time — no email needed just to stop future charges. If you want a refund for a charge that has already occurred, drop us an email and we’ll take care of it.

7. Exceptions

We keep this policy generous and simple, but refunds may not be available in the following limited circumstances:

• Terms of Service violations. Accounts terminated for violating our Terms of Service are not eligible for refunds.
• Fraud or policy abuse. Fraudulent refund requests, or patterns of abuse such as repeatedly subscribing and requesting refunds, may result in denial and account suspension.
• Chargebacks filed without prior contact. If you initiate a chargeback or payment dispute with your bank or card issuer before contacting us, we may be unable to process a refund through our standard process. Please reach out first — we can almost always resolve billing issues faster than a formal dispute.

We reserve the right to evaluate requests case-by-case where circumstances fall outside the standard terms above. In every case we will act in good faith and communicate clearly.

8. Currency and Taxes

All Subblink prices are listed in United States Dollars (USD). Refunds are calculated in USD and returned in the same currency. If your payment method uses a different currency, your bank’s exchange rate at the time of the refund applies — Subblink does not control or compensate for exchange rate differences.

Any applicable taxes, duties, or regulatory fees included in your original charge are refunded proportionally.

9. Questions

Have a question about billing, refunds, or your subscription? We’re here to help and we typically respond within one business day.

• Support: support@subblink.co
• General inquiries: hello@subblink.co
• Website: subblink.co

If something in this policy is unclear, let us know — we would rather over-explain than leave you guessing.