How to cancel WeightWatchers

Steps

1. 1

   Go to the WW cancellation page

   Visit weightwatchers.com/us/cancellation in a web browser and sign in to your WW account if prompted.

2. 2

   Follow the portal cancellation steps

   Use the cancellation options provided in the member portal to submit your request. The portal guides you through the process based on your plan type.

3. 3

   Save your confirmation

   Make sure you receive a cancellation confirmation. Keep it for your records in case of any billing questions.

Things to know

• Commitment Plans (multi-month): cancellation takes effect at the end of the commitment period. After that period ends, cancellation would take effect at the end of the membership month in which you cancel.
• Pre-pay Savings Plans: cancellation takes effect at the end of the initial plan period. After that period ends, it takes effect at the end of the current membership month.
• Standard One-Month Plans: cancellation takes effect at the end of the current membership month.
• 24/7 live chat is available on the WW website if you prefer assistance from a person rather than the online portal.

Frequently asked questions

When does my WeightWatchers membership end after I cancel?

It depends on your plan. Commitment and pre-pay plans run through the end of their initial period. Standard monthly plans end at the end of the current membership month. Check your plan details to know your specific end date.

Can I cancel WeightWatchers by chat instead of through the portal?

Yes. WW offers 24/7 live coaching chat on their website. You can reach out through chat to request cancellation assistance as an alternative to the online portal.

Can I get a refund when I cancel WeightWatchers?

WeightWatchers references a refund policy in its Terms and Conditions. Check the WW website for your plan's specific refund eligibility before canceling.