How to cancel Squarespace
Last reviewed About 2–5 minutes
You cancel a Squarespace website subscription through the Billing panel for that site. Canceling an annual plan takes your site offline right away; canceling a monthly plan stops service at the end of your current billing cycle.
Canceling your website doesn't automatically cancel other Squarespace subscriptions tied to the same account, like Domains, Google Workspace, Acuity Scheduling, or Email Campaigns — those stay active and billed separately until you cancel each one on its own.
Steps
Open the Billing panel
Go to the Billing panel for the site you want to cancel.
Select the subscription
Under Subscriptions, click the subscription or plan.
Click Cancel subscription
Review the cancellation details, then choose 'Retain Access' (cancel at the end of your billing cycle) or 'Get Refund Immediately' (end service now, refunded if you're within the refund window), and click Continue.
Share a reason and confirm
Select a reason for canceling, click Next, optionally complete the feedback form, review any other active subscriptions if prompted, then click 'Cancel subscription' again to confirm.
Things to know
- Canceling an annual plan ends service and takes your site offline immediately; canceling a monthly plan stops service at the end of the billing cycle.
- A legacy pricing plan is gone for good once canceled — there's no getting that specific plan reinstated, so reactivating means picking from what Squarespace currently offers.
- Domains, Google Workspace, Acuity Scheduling, and Email Campaigns subscriptions stay active and billed separately even after you cancel your website — cancel each one individually if you want to stop them too.
- After your site is canceled, it becomes private and stops appearing in search results, though it can take search engines several weeks to fully remove indexed pages.
- You can reactivate a canceled site any time from your account dashboard, though reactivating a legacy plan means upgrading to a current plan instead.
Frequently asked questions
- Do my other Squarespace subscriptions get canceled when I cancel my website?
- No. Subscriptions like Domains, Google Workspace, Acuity Scheduling, and Email Campaigns stay active and billed separately — you have to cancel each one individually.
- Can I get a refund when I cancel my Squarespace site?
- Only if you choose 'Get Refund Immediately' during cancellation and you're within the refund window. Choosing 'Retain Access' keeps your site live until the billing cycle ends, with no refund.
- Can I reactivate my Squarespace site after canceling?
- Yes, any time from your account dashboard. A legacy pricing plan can't be restored, though — you'd need to upgrade to a current plan.
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